Propel your business with quick, objective and intelligent IT solutions

We provide you a shortlist of only the best tech solutions so you can focus on scaling your business

Access to Industry-savvy Consultants

Industry experts that assist you as an extension of the IT team

Kaizen combines powerful technology and industry expertise to assist in IT planning, decision-making, and procurement. We provide you with the best technology solutions and are ready to guide you through the process, from negotiation to actual procurement, all at zero cost.

Perfect Solutions to Your Technology Needs

Select your Interactive Assessment form below and start your procurement journey

Our goal here at Kaizen is to understand your company better and provide the best technology solutions to make the procurement process easier.
Backed up by a team of over 20 solution architects, we create a shortlist of the most appropriate business suppliers by using our real-world experiences and analysing your needs from data provided in your technical assessment forms.

SD-Wan

SD-WAN is an evolutionary approach to the WAN that offers simplified management, quick turn-up, better application performance, improved resiliency, and cost savings when compared to traditional approaches. It can replace or work with MPLS, and is delivered directly, via carriers, or via managed service providers.

UCaaS

Unified Communications as a Service (UCaaS) is a managed PBX environment in the cloud that provides phone services to end users. It replaces on-prem PBXs as well as SIP, PRIs, and POTS lines.

Contact Center as a Service

Contact Center as a Service is a SaaS solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability.

Backup & Disaster Recovery

Backup as a Service (BaaS) protects the data, and typically allows for recovery of a file or server back to the customer’s on-prem environment. Disaster Recovery as a Service (DRaaS) protects the business, and allows for recovery of the entire IT environment (servers, storage, networking, apps, data) in the cloud.

Colocation

Colocation provides a secure data center environment for your IT infrastructure. The provider takes care of power, cooling, rack space, and bandwidth.

Connectivity

Connectivity encompasses WAN (SD-WAN, MPLS, VPN), Internet (fiber, broadband), point-to-point, voice, and more. It includes services from both traditional telecom and regional fiber providers.

Infrastructure as a Service

Infrastructure as a Service (IaaS) provides virtual or physical servers on demand. The servers, storage, and network hardware are located in the provider’s data center and abstracted from the customer.

Managed Public Cloud

Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) are the top three public cloud platforms. When building and maintaining a public cloud environment, businesses often turn to Managed Services Providers (MSPs), for help with initial assessments and migrations, to ongoing security, compliance, backup, and DevOps, and all things in between.

Managed Services

Managed Services are generally remote, 24×7 services for IT infrastructure. They include proactive monitoring and alerting, patch management, engineering support, reporting and metrics, help desk for end users, and related maintenance and support. Managed Services support various IT environments, including on-premises, colocation, private cloud, and public cloud (AWS, Azure, Google, etc.).

Security

Security covers a broad range of services, from managed firewalls and IDPS to DDoS mitigation and SIEM. Leading solutions analyze behavior to detect ever-changing threats, communicate with multiple systems to provide a comprehensive view into the environment, and include: 24/7/365 Security Operations Center (SOC) support for event notification and remediation.

SIP Trunking

SIP trunking is a method of delivering voice over the Internet (VoIP), replacing legacy solutions such as analog lines (POTS) and digital PRIs. SIP trunks are delivered to a PBX over dedicated circuits or existing public/private connectivity.

Telecom Expense Management

Telecom Expense Management (TEM) involves the analysis of telecom service orders, inventory, bills and disputes, in order to reduce telecom spend. Telecom Management includes a la carte outsourced services across a business’s entire telecom lifecycle, from initial orders to ongoing management to contract terms. It can include auditing, inventory creation, project management, trouble ticket management, and escalation management.

UCaaS: Microsoft Teams

Microsoft Teams is a workstream collaboration tool bundled with Microsoft/Office 365 licensing. Its features include persistent individual/group instant messaging, presence, audio/web/video meetings, file sharing, and (optionally) Cloud PBX to replace or augment an existing phone system. Microsoft partners with a large ecosystem of service providers who offer multiple ways to enable PSTN dialing, as alternatives to the basic Calling Plans available directly from Microsoft.

Work from Home

During this global crisis, many companies are implementing work from home (WFH) policies to keep their employees safe. However, this puts a burden on both IT staff and end users, to maintain the levels of security and productivity they’ve grown accustomed to. This is where cloud and managed IT providers come into play. They can implement solutions rapidly and effectively so that businesses can bridge the IT gap and focus on what really matters.

Data-driven Reports & Insights

Our latest reports

Learn key facts and figures that help you prepare for new technology trends in IT.

State of Disruption Report for 2021

Our latest insights

Real-world experience and market intelligence that
leverages our knowledge to help you make more informed decisions.

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Thinking of SD-WAN

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SD-WAN and Masergy

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